e-Mitra Contract Analyzed: Atishay Selected as Service Provider

Atishay, a Government of Rajasthan company, has been officially chosen to run e-Mitra kiosks in three key areas: Ajmer, Bikaner, and Jaipur. This means they’ll be setting up and managing the computer terminals used for government services across these regions. They’ve won a contract with RajCOMP Info Services (RISL) to do this work.

Key Points

• Atishay secures contract to manage e-Mitra kiosks in Rajasthan.
• Focus on Ajmer, Bikaner, and Jaipur divisions for service delivery.
• Revenue-sharing model: payments based on transactions processed.
• 5-year engagement duration, offering long-term operational stability.
• Strong track record of e-governance service delivery within Rajasthan.
• Kiosk management includes manpower, technology, and service monitoring.

Atishay’s experience is important. They’ve previously worked on similar projects, setting up and running government service centers using these kiosks. This shows they know how to handle the technology and the people who use them.

How it works: This contract is based on how many transactions happen through the kiosks. Instead of a fixed price, Atishay gets paid based on the number of people using the e-Mitra services. This means the total cost can change depending on how busy the kiosks are.

Atishay will be responsible for everything needed to keep the kiosks running smoothly. This includes hiring and training staff, making sure everything works correctly, and making sure services are delivered efficiently. They’ll also work to encourage more people to use the kiosks.

The contract lasts for 5 years, providing a solid timeframe for Atishay to establish and grow its operations. This stability is a key factor for investment and strategic planning.

Ultimately, this agreement streamlines citizen access to government services through a proven, scalable, and revenue-driven model.